AI Chatbots, AI Voice Assistants, Conversational AI
Boost Efficiency and Customer Satisfaction with AI Employees
Let AI handle your inbound calls, live chat, SMS, and Messenger conversations, freeing up your time and resources.
Are Missed Calls and Slow Response Times Costing Your Business?
In today’s fast-paced world, customers expect instant communication and immediate responses. But managing all your communication channels can be overwhelming, especially when you’re busy serving clients or running your business. Missed calls, delayed responses, and inconsistent communication can lead to frustrated customers and lost opportunities.
Introducing FocalContact: Your All-in-One Solution
Leverage AI & Automation To Turn More Leads Into Appointments & Sales
FocalContact is a leading all-in-one CRM & marketing automation platform utilising a software stack that powers over 1.4 million businesses.
In one platform you have all of these features fully integrated so you can create powerful campaigns and automations in one place.
We leverage the power of FocalContact, a leading CRM and marketing automation platform, to help businesses like yours achieve seamless communication and sustainable growth. FocalContact provides a centralised hub for managing your leads, clients, marketing campaigns, and more.
With our expert setup and automation services, you can unlock the full potential of FocalContact and transform your business operations.
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AI that will answer questions and book appointments for you via
- Website live chat, SMS, Facebook Messenger and Instagram DM.
- Voice AI receptionist. - CRM to manage your leads and contacts.
- Universal inbox for inbound/outbound email, website live chat, SMS, Facebook Messenger and Instagram DM.
- Appointment scheduling synced with your calendar.
- Visual sales pipeline and opportunity management.
- AI Ads manager to make it easier to create, manage and optimise ads across the major ad platforms.
- Email & SMS marketing
- Social media scheduler.
- .... and more all togther so you can create powerful automations.
*Extra platform usage fees may apply.
Voice AI for Inbound Calls
Utilise AI-powered voice assistants to:
Answer calls
Greet callers professionally, answer enquiries, and direct them to the appropriate department or resource.
Qualify leads
Gather information and assess the needs of potential customers.
Book appointments
Schedule appointments or consultations directly through the voice assistant.
Reduce wait times
Handle a high volume of calls simultaneously, minimising customer frustration.
Conversational AI for Live Chat, SMS, and Messaging
Deploy AI-powered chatbots on your website, Facebook Messenger, Instagram DMs, and SMS to:
1
Provide instant support
Answer frequently asked questions, provide product information, and resolve customer issues in real-time.
2
Capture leads
Collect contact information and qualify leads through interactive conversations.
3
Schedule appointments
Allow customers to book appointments or consultations directly through your chat interface.
4
Improve customer satisfaction
Provide 24/7 availability and consistent, helpful responses.
Experience the Benefits of AI Employees
By integrating AI employees into your communication strategy, you can:
Improve efficiency:
Free up your team’s time to focus on high-value tasks.
Enhance customer satisfaction
Provide instant support and consistent communication.
Increase lead capture and conversion
Capture more leads and guide them through the sales funnel.
Reduce costs
Minimise the need for additional staff to handle routine enquiries and tasks.
Who Should Consider AI Employees?
AI employees are ideal for businesses that:
- Receive a high volume of enquiries or calls.
- Want to improve customer service and satisfaction.
- Seek to streamline communication and increase efficiency.
- Aim to reduce costs and maximise resources.
Frequently asked questions
Here you’ll find answer to the most common question our users.
All you need to do is tell us you want to pay 100% upfront and we will apply the discount.
If you would like the upfront discount, but have the option to still pay in instalments, via Procuret you can finance your invoice over:
- 3 payments – fee equal to 5% of invoice.
- 4 payments – fee equal to 6% of invoice.
- 6 payments – fee equal to 8% of invoice.
Alternatively pay via credit card with a 1.85% surcharge.
We are an approved supplier with Procuret for B2B finance. This means if you have an ABN that has been GST registered for approximately 2 years, and no credit issues you can finance your invoices from us over:
- 3 payments – fee equal to 5% of invoice.
- 4 payments – fee equal to 6% of invoice.
- 6 payments – fee equal to 8% of invoice.
The first monthly payment is taken immediately.
Alternatively pay via credit card with a 1.85% surcharge.
We have some variation in our packages that determine exactly what you get in terms of design.
Our done-for-you website design starts with a design of a home page based on input about what you like/don’t like. We then use the approved home page style as a guide for other pages to maintain a consistent design aesthetic throughout your site.
Our done-with-you package uses one of our starter sites as the starting point (see all demo’s here), whereas our done-for-you packages involve custom design.
Generally speaking, you can see from our starter sites that you will be happy with how your site will look.
In terms of uniqueness, you can be assured that once your logo, branding and content is added, you are going to have a website that is all your own and you will have no misgivings about sharing when someone asks for a link to your website.
It really is easy. Complete the form on this page and we will have a quick call to answer any questions you may have, confirm the correct website package for you, and then we will invoice the setup fee.
We then get started, guiding you through the entire process.
Generally speaking, we have set up our website processes to follow certain flows that aim to minify the stress, and time, you will go through in a new website build.
For a “Done-With-You Website” we will set up the starter site with changes appropriate to your brand as the first step. Via our feedback tool you can then provide input on the content you would like added and any changes.
For a “Done-For-You Website”, we will:
- Have you provide some basic details about your business.
- Wireframe your pages to determine content flow.
- Have you provide your content based on the wireframe.
- Provide mockup of home page for your approval.
- Complete your site based on the content you provided.
- Provide a link to the staging site for your feedback.
- Apply your feedback and launch your new website.
For a “Done-For-You Website & Content”, we will:
- Have you provide some basic details about your business.
- Wireframe your pages to determine content flow.
- Have you spend about an hour answering questions that we can write your content from. More “standard” business types may require less.
- We write your content and provide a home page design.
- The approved home page design will typically set the style we will apply to the rest of the site, unless you have other specific needs to consider.
- Provide a link to the staging site for your feedback.
- Apply your feedback and launch your new website.
The fees on this page are intended to give you an idea of how much a website will cost – more extensive content and styling may attract an additional fee, but this pricing will apply for most businesses.
If you need more pages, more extensive copywriting and/or extended functionality then we can discuss that and when possible give you a fixed price quote.
Whatever your requirements, complete the form at the bottom of this page, then book a time, and we will make sure we are on the same page before moving forward.
You can use the Elementor page builder for WordPress yourself, or if you would like us to do it for you you can engage us on a casual basis or as part of a retainer package. If creating extra pages yourself, the simplest way is to clone existing pages and sections, and then edit them.
You can engage us on a casual basis, or ask about one of our retainer packages for more frequent changes.
Need extra assistance with marketing, setting up marketing automations, etc. then let us know and we can give you a quote for services.
We will add a commenting function to your website on a staging URL when it is ready for you to review so you can add comments directly on the website. Once it has your okay, we will make the website live on your domain URL.
For sure! We can assist in all aspects of digital marketing.
We started as a website and digital marketing agency over 10 years ago, so you can rely on us for everything internet related (plus a few other things). Let us know if you want something special done and we can arrange a quote for you.
Well, it’s possible but I think we’ve got you covered.
For anything else just complete the form below. It’s a quick conversation to make sure we have all of your questions answered before you commit and we get this going for you 🙂